Rostrevor Group Pty Ltd (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, hold, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What we collect
We may collect personal information you provide to us directly, including your name, company, email address, phone number, project location, and any details you choose to share when enquiring about our services or applying for a role.
We may also collect technical information automatically when you visit our site, including IP address, browser type, device, and pages visited. This is used in aggregate to improve the site and measure performance.
How we use it
- To respond to project enquiries and provide quotes.
- To deliver contracted services and communicate with you about a project.
- To consider job applications and contact you regarding employment opportunities.
- To comply with legal, regulatory, and contractual obligations.
- To improve our website, services, and customer experience.
Who we share it with
We do not sell or rent your personal information. We may share it with service providers who help us operate (for example, our email host, form backend, or analytics provider), and with regulators or law enforcement where required by law.
How we store it
Personal information is held securely using reasonable technical and organisational safeguards. We retain it only as long as necessary for the purposes outlined in this policy, or as required by Australian law.
Your rights
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Withdraw consent or request deletion, subject to legal obligations.
- Make a complaint about how we handle your personal information.
To exercise these rights, email hello@rostrevorgroup.com.au. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Cookies and analytics
We use minimal cookies and privacy-respecting analytics to understand site usage. We do not use behavioural advertising trackers. You can control cookies through your browser settings.
Changes to this policy
We may update this policy from time to time. Material changes will be communicated by updating the “last updated” date above.
Contact
Privacy enquiries: hello@rostrevorgroup.com.au
This policy is provided as a general template aligned with the Australian Privacy Principles. [CONFIRM WITH ROSTREVOR — sign off / amend before public launch].